Since our outdoor products are bulk and in the case of sod, living, they are not able to be returned for a refund.
All sales are final on registered serialized products, like Stihl, Honda, John Deere and Exmark equipment.
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If a mistake was made on our end, for example the wrong product was delivered, we will work with you to make sure the mistake gets corrected. This is a very rare occurence, but in such a situation we may offer a refund, discount or other form of compensation.